FAQ's

We always love hearing from customers, but before you get in touch please see if you can find the answer to your question below.

I’ve designed my new door, how can I get a quote?

That’s great news! The next step is to contact your nearest Preferred Installer. You can find them by entering your post code or town here and clicking Search. Once you have a list of installers choose whether to request a call back or send them a message. We recommend saving your door design as a PDF and sending this to your installer in a message. They will be in touch to arrange a survey and give you a quote.

Please note, Endurance Doors cannot provide quotes directly to homeowners.

I’ve recently had an Endurance Door fitted and want to purchase paint to match the door

We don’t sell paint to match our door colours, but you can have a colour mixed to match using the RAL number. You can find the RAL numbers of all our colours here.

How energy efficient are your doors?

Composite doors are awarded a U-value based on how well insulated they are, and the lower the number the better. All Endurance Doors have been designed and tested to achieve a U-value of 1.8, so you can be sure your new composite door will keep your home both secure and warm!

What colours are Endurance Doors available in?

There’s 16 different colours to choose from and you can view the full range here.

Can I paint my new door?

We don’t recommend painting Endurance Doors, and you shouldn’t need to. Our doors feature a tough 3D Laminate skin to give the effect of woodgrain timber, meaning its pretty much maintenance free. You can find aftercare instructions here.

Please note if you choose to paint or spray your Endurance Door you will invalidate the warranty.

What is Secured by Design?

Secured By Design (SBD) is the UK Police flagship initiative supporting the principles of "designing out crime" through the use of effective crime prevention and security standards for a range of applications.

All Endurance Doors carry Secured By Design accreditation so you can be confident they are truly safe and secure.

How do I find my nearest installer?

Please visit the Where to Buy page, and enter your post code or town to find your nearest Preferred Installer of Endurance Doors. From here you can also request a call back or send them a message.

What is a composite door?

Composite doors are often made up of a variety of materials to make them very strong and secure. Whilst some other composite doors may be made of PVC, insulating foam and glass reinforced plastic, Endurance Doors are made from a solid timber core to make them unbeatably strong.

How thick are Endurance Doors?

All Endurance Doors are 48mm thick, and they are made from 17 layers of laminated veneered lumber, to make them incredibly strong and secure.

How do I get a brochure?

You can request a brochure here. Don’t want to wait? You can view online or download your own copy here.

I need to use my guarantee – what are the next steps?

Please contact the company who installed your Endurance Door if you have any service issues. If you need to use the guarantee they will be able to coordinate this with us. Please do not get in touch with Endurance Doors before contacting the installation company.

How should I care for my new door?

Endurance Doors are designed to be virtually maintenance-free, but to keep your door looking great & operating correctly, please follow our aftercare advice which can be found here.

Didn’t find what you were looking for? Please feel free to get in touch with us.