endurance installer partner network

The Installer Partner Network is our nationwide collective of trusted trade customers. Not everyone who sells Endurance Doors is a member of our Installer Network, only those who have a proven track record of high quality installations, positive homeowner feedback, a clear customer care policy and an active social media presence meet the criteria to join the scheme.

Think this sounds like you? Take a look over the requirements and benefits of being an Installer Partner below and register your interest.

KEY expectations of an installer partner

As a member of the Endurance Installer Partner Scheme, you are responsible for ensuring you are providing a positive customer experience to all of your enquiries.

key and lock
  1. Responds to homeowner enquiries and provides quotes in a timely manner.
  2. Reports any product related after sales issues to Endurance on behalf of the customer, providing the relevant order reference information.
  3. Performs a thorough handover of the completed installation, according to the Endurance Essential Care Guide.
  4. Demonstrate a customer care policy that puts the needs of the homeowner first, with effective policies for handling complaints.

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“HOW BECOMING AN ENDURANCE INSTALLER PARTNER HELPED GROW MY BUSINESS”

doors

My name is Paul Whittingham, I’m the founder and owner of PW Installations, and thirteen years ago, we became part of the Endurance Doors Installer Partner Network. It was one of the best decisions I ever made, and we haven’t looked back since. Endurance have helped us develop, and I wholeheartedly recommend them. They make the best doors on the market and are a great company to work with…Read more.

OUR REQUIREMENTS

To ensure our Installer Partners provide the same quality service nationwide, we have certain requirements that need to be met when you apply. These key performance indicators are regularly monitored by your business development managers to ensure you are continuing to meet our expectations.

GOOD ONLINE PRESENCE
Well presented, easy to navigate website, with a strong and regularly updated presence on social media channels.
EFFECTIVE CUSTOMER CARE
Clearly defined customer care policies for monitoring service levels and handling complaints that place the needs of the homeowner first.
POSITIVE TRACK RECORD INSTALLING ENDURANCE DOORS
Maintain a consistent track record of installing Endurance doors to our agreed fitting standard.
ACCREDITED BUSINESS
Be a registered member of FENSA or CERTASS.

TO BECOME AN INSTALLER WE NEED SOME INFORMATION ABOUT YOU

BECOME AN INSTALLER

If you don’t currently sell Endurance Doors, you can apply to open a trade account with us now. By choosing Endurance, you will be able to offer your customers the largest range of Door Styles, Colours, Hardware and Glazing on the market.

Only the best composite door installers are invited to join the Endurance Installer Partner Network, this ensures we only recommend the best to our customers. Once you have successfully opened an account with us and built a positive track record of Endurance Installations, you can request to be made an Endurance Installer Partner with your Business Development Manager. The performance of our Installer Partners is closely monitored by our sales team to ensure you are continuing to provide the best customer experience.

EXISTING INSTALLER PARTNER FEEDBACK

'Endurance Doors are a market leader and an excellent bolt on to our existing business'

- A1 Double Glazing Repairs

'We get quick responses and can rely on a quality product on arrival, we exclusively install and sell Endurance doors'

- Rhino Home Solutions

'The quality of the Endurance product is far superior to any other composite doors on the market'

- ABi Garage Doors

'Endurance Doors are a market leader and an excellent bolt on to our existing business'

- A1 Double Glazing Repairs

'We get quick responses and can rely on a quality product on arrival, we exclusively install and sell Endurance doors'

- Rhino Home Solutions

'The quality of the Endurance product is far superior to any other composite doors on the market'

- ABi Garage Doors

INTERESTED IN SELLING ENDURANCE?

START YOUR APPLICATION

want to become an installer partner?

CONTACT YOUR BDM