Guaranteed Peace of Mind

We have changed our high security cylinder from the Avocet ATK 3* Cylinder to the Brisant Secure Federal UCF Locking Cylinder. The terms and conditions of the £1000 guarantee remain the same.

The Federal UCF Locking Cylinder meets the requirements of the British Kitemark, TS007 3* and Sold Secure Diamond testing criteria and also holds Secured by Design accreditation – the Police Crime Preventions Initiative. The Federal UCF lock has been specifically designed to combat against all known methods of attack on a euro cylinder. The clever locking system of the Federal UCF knows when it’s being attacked, with a hidden locking mechanism that automatically engages to stop would be burglars in their tracks.

The Federal UCF lock will remain secure after forced entry snapping attacks and in most cases will still be operable with the key from the inside. This means that you won’t be trapped inside your home should the lock be attacked. Given that we offer this unprecedented level of security on Federal UCF locks we have the confidence to state that in the unfortunate event that a burglar was able to gain access to your property by snapping the Federal UCF cylinder then Brisant Secure will pay £1000 in compensation to the homeowner.

Design Your Composite Door

Our HomeView Door Designer offers a simple to follow step by step process, enabling you to construct your ideal composite door and see how it looks on your home. We’ll also share your design with up to 3 members of our Preferred Installer Network who can offer you a custom quote, based on your exact specifications.

Alternatively, you can contact your Local Preferred Installer using our ‘Find an Installer’ search.

The £1000 Security Guarantee applies provided that all of the following conditions are met:

  1. Doors covered by the guarantee are deadlocked using genuine keys provided and the keys are not left in the cylinder.
  2. The guarantee form has been filled in and completed (online) and received within 28 days of the installation and not less than 1 month prior to any claim being made.
  3. The products must have been fitted by an Endurance Doors Preferred Installer.
  4. The Federal UCF Locking Cylinder has been maintained correctly with graphite powder as a dry lubricant at 12 months intervals from the date of installation. Do not use WD40 or 3-in-1 oil.
  5. Any claims must be made in writing within 28 days of the break-in providing details of the incident and MUST include the crime reference number provided by the Police Authority the crime was reported to. A Brisant Secure Technical representative will conduct a brief but detailed investigation within 28 days of the reported break-in. The Federal UCF lock MUST be returned to Brisant Secure for inspection with photographic evidence of the lock snapped within the door. After investigation if the report confirms that the Federal UCF lock relating to the compensation guarantee were correctly fitted and maintained, according to our instructions, and failed due to a forced entry through the door the Federal UCF lock was fitted in, the claim will be processed within 28 days of the inspection.
  6. Only one claim per installation is permissible within the 10 year guarantee period which commences at the registered installation date. Guarantee is valid for UK mainland installations and applies to domestic homeowners properties only.

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